FAQ
Frequently asked questions
Flat-back piercings have a smooth, flat disc on the inside of the ear or body instead of a traditional butterfly back. This design offers greater comfort, better hygiene, less irritation, and is ideal for sleeping and long-term wear.
Our jewelry is nickel-free and hypoallergenic, making it safe for sensitive skin. 14K gold and implant-grade materials are widely recommended by professional piercers to minimize the risk of allergic reactions or irritation.
All our piercing jewelry is crafted from high-quality, body-safe materials, including 14K solid gold and implant-grade metals like Titanium. Our diamonds are genuine, ethically sourced, and selected for clarity and brilliance, making them safe for both healed and fresh piercings.
Yes, we offer exchanges within 4 days of delivery.
For hygiene and safety reasons, piercing jewelry cannot be returned once worn. However, if you need to exchange an item for a different size or style, please contact us within 4 days, and our team will be happy to assist you through a smooth and hassle-free exchange process.
Yes. Our flat-back designs are specifically made for maximum comfort, making them ideal for sleeping without irritation or pressure.
Yes. Solid gold jewelry is water-safe. However, to preserve diamond brilliance and long-term shine, we recommend removing jewelry before swimming in chlorinated pools or saltwater when possible.
Yes. We offer professional piercing services at our physical locations, performed by licensed and experienced piercers using sterile, single-use equipment.
Yes. Our jewelry features best quality lab-grown diamonds.
Lab diamonds are real diamonds, identical to mined diamonds in brilliance, structure, and durability. Each diamond is carefully selected for exceptional clarity and sparkle, ensuring a luxurious finish without compromise.
Yes. Our jewelry is designed with flat-back posts and smooth finishes, making it suitable for fresh piercings when installed by a professional piercer. Flat backs reduce pressure, irritation, and snagging, ensuring a more comfortable healing experience.